Silvergate Bank Faces Wire Transfer Outage

Monday, 23/03/2020 | 08:56 GMT by Arnab Shome
  • This is the second time the bank is facing a lapse in the part of its payment processor.
Silvergate Bank Faces Wire Transfer Outage
blockchain-projects

Silvergate Bank, a crypto-focused United States bank, is facing certain inbound wire transfer issues.

First reported by The Block, the bank is facing issues due to an outage of its payment processor Finastra that connects the bank with Fedwire, the real-time US banking network settlement system.

This has crippled the bank’s inbound from clients, while it is processing all outbound Payments manually through its “secondary processing plans.”

The report also detailed that around 200 million wire transfers are still in line at the Fed for completion.

“Our trading partners send us money on Friday so they have funds on the platform ready to transfer to OTC Desks over the weekend in case there are opportunities over the weekend to trade, but for those folks with money on the platform, their accounts are working and are just fine,” Alan Lane, CEO of the bank, told the publication.

Banking services to crypto

Headquartered in California, Silvergate changed its business plan to specifically provide banking services to crypto companies, most of which, otherwise, struggle to receive even basic banking facilities.

As seen on the last earning report of the bank, it serves over 800 crypto companies, including major players like Gemini and Kraken.

However, on a positive note, the CEO revealed that the outage did not affect its SEN platform, which is the bank’s proprietary network of crypto exchanges and investors.

“It is painful, I don’t want to minimize it,” Lane added. “While we are obviously extremely disappointed with our service provider, it is important for all existing Silvergate clients to know: Their funds are safe.”

Earlier this year, Silvergate, along with crypto exchange Bitstamp, launched a Bitcoin leverage product, which is a part of its SEN network.

Silvergate Bank, a crypto-focused United States bank, is facing certain inbound wire transfer issues.

First reported by The Block, the bank is facing issues due to an outage of its payment processor Finastra that connects the bank with Fedwire, the real-time US banking network settlement system.

This has crippled the bank’s inbound from clients, while it is processing all outbound Payments manually through its “secondary processing plans.”

The report also detailed that around 200 million wire transfers are still in line at the Fed for completion.

“Our trading partners send us money on Friday so they have funds on the platform ready to transfer to OTC Desks over the weekend in case there are opportunities over the weekend to trade, but for those folks with money on the platform, their accounts are working and are just fine,” Alan Lane, CEO of the bank, told the publication.

Banking services to crypto

Headquartered in California, Silvergate changed its business plan to specifically provide banking services to crypto companies, most of which, otherwise, struggle to receive even basic banking facilities.

As seen on the last earning report of the bank, it serves over 800 crypto companies, including major players like Gemini and Kraken.

However, on a positive note, the CEO revealed that the outage did not affect its SEN platform, which is the bank’s proprietary network of crypto exchanges and investors.

“It is painful, I don’t want to minimize it,” Lane added. “While we are obviously extremely disappointed with our service provider, it is important for all existing Silvergate clients to know: Their funds are safe.”

Earlier this year, Silvergate, along with crypto exchange Bitstamp, launched a Bitcoin leverage product, which is a part of its SEN network.

About the Author: Arnab Shome
Arnab Shome
  • 7315 Articles
  • 133 Followers
About the Author: Arnab Shome
Arnab Shome is an electronics engineer-turned-financial editor. He holds a Bachelor of Technology from the National Institute of Technology, Agartala. He entered the retail trading industry about a decade ago, covering the cryptocurrency market for Finance Magnates, and later expanded his coverage to include forex and CFDs as well. His work at Finance Magnates includes C-level interviews, data-driven analysis, opinion pieces, and scoops of industry exclusives. He also contributes to Finance Magnates’ quarterly industry report. Area of coverage: 1. CFD broker-related news 2. Industry-related Regulatory updates and developments 3. New retail trading trends 4. Prop trading industry updates 5. Executive interviews Education: Bachelor of Technology - National Institute of Technology, Agartala (India)
  • 7315 Articles
  • 133 Followers

More from the Author

CryptoCurrency

!"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|} !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}