Beginning a couple of hours ago, the Binance telegram group has been inundated with complaints from customers who cannot log in to their accounts.

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Some expressed worry:

Others offered a calming voice:

To its credit, Binance was quick to respond to the Telegram group:

And Zhao Changpeng reacted on the exchange’s Twitter page:

We missed a bug that went into prod today, causing DB load issues immediately. It’s being fixed, will take 30-60 minutes. No need to repeatedly login. Just wait until we fix it. Thank you for your understanding and support! Again, #allfundsaresafe.

— CZ (@cz_binance) April 4, 2018

As you can see, a minor technical glitch was to blame. People tend to get quite emotional when they hear of a technical issue at a cryptocurrency exchange because glitches are often symptoms of more serious problems. Binance was recently the target of a massive hack for example.

Some users offered some much-needed perspective:

The price of Bitcoin has dropped dramatically over the last couple of hours, indicating that the advice of “BTCVIX” may have gone unheeded: