How Brokers Are Rethinking Engagement Models in a Post Bonus, High Pressure Market
- Brokerage growth is shifting from rapid client acquisition to long-term retention. Regulation and margin pressure are forcing firms to rethink their models, focusing on efficiency, product relevance, and sustainable engagement over short-term wins.
- AI is transforming how brokers interact with clients by improving communication, analysing behaviour, and supporting decision-making. The future model blends automation with human input to deliver more relevant, timely client engagement.
Wednesday, 01/07/2026 | 12:00 GMT by
Itai Sadeh
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