Streamlined Client Onboarding & Compliance: How iTech Supports Licensed Operations

Credible brokers understand the value of operating in a regulated environment. It reinforces their commitment to transparency, trustworthiness, and ensures a smooth trading experience. Above all, it protects brokers’ clients and their funds. This is precisely why iTech Software offers regulated and licensed brokers such a high value proposition. Meeting the region’s required legal obligations can be time-consuming, increasing both required labour hours, costs, and potentially causing client frustration.

Worst of all, any human errors during a regulated onboarding process may cause avoidable dropouts during the most crucial stage of a broker's acquisition funnel, conversion. With iTech’s one-stop solutions, brokers can minimise both development cost and time to market, even in regulated locations, minimising preventable loss of conversions.

Get Direct Insights with Client Profile and Questionnaire

During the sign-up process, a seamlessly integrated questionnaire can provide a broker with all the necessary information to meet regulatory prerequisites. Gain even more valuable insights directly from clients with the client card functionality: view profiles, documents, payments, activities and meetings in a consolidated workflow and interface.

This helps brokers understand their clients better, analyse their behaviours and when needed adjust their offerings on the fly.

Automate Costly KYC Operations

One of the biggest bottlenecks for regulated brokers and clients trading in regulated markets is the KYC process. Human error can cause lost conversions, unnecessary frustration, and a protracted process.

By automating the KYC process, brokers can minimise avoidable losses and costs. iTech’s solution also unifies and automates all procedures related to the KYC process, including assigning statuses, approvals and rejections, resubmissions of documents, and reporting, further minimising labour costs. Clients can also see the current status of their KYC approval in real-time, which increases customer satisfaction. It also frees resources from customer support teams for more urgent requests and queries.

Data and Client Security

The iBuilt-in Compliance solution also removes the need to use third-party software to process and analyse clients’ sensitive information. Keeping all information in-house minimises the potential for third-party data leaks or security compromises.

iTech’s enhanced data protection technology means you offer a much more secure product to your customers, reinforcing your brand’s reliability and dedication to security. Adding to these security benefits is the ability to automate password resets without the intervention of a customer support agent. A client can secure their account immediately when they experience a security issue or simply forget their password. Ultimately, this feature helps increase customer satisfaction and minimise the resources needed to perform this operation manually.

An Adaptable CRM & Trading Platform

Brokers and financial service providers often operate in numerous locations with varying licensing and regulatory requirements. This is why iTech’s solutions are adaptable. This includes a CRM with deep levels of dashboard customisation, business intelligence insights, and advanced statistical analysis.

iCRM allows brokers to run practically everything client-facing from a single interface. This includes setting up hyper-focused personalised offers and targeted marketing campaigns to account for different incentivisation limits in various locales. The backend allows for an unparalleled level of adjustability so regulated brokers can have a solution that perfectly fits their use case and objectives. Here is just a small list of what iCRM offers:

● A dealing desk section for valuable trading behaviour statistics

● Customisable and granular statistical charts, including by asset or currency insights

● User-defined dashboard

A Straight to Market Trading Solution

Offer clients everything from TradingView integration, 1000+ assets, including 130+ cryptocurrencies, to popular social trading. Save resources and development costs with this all-in-one and customisable solution.

Create bespoke tradable bundles with up to 7 assets. Adjust them or create new bundles easily through the CRM.

Over 10 liquidity providers ensure smooth operation, competitive pricing, and market-beating execution.

Launch Your Brokerage in One Week

iTech’s comprehensive suite of products covers the needs of any broker from A to Z, including those that are yet to be launched. In just one week, iTech and its expert team can help you launch your own brokerage, website, client-facing and back-end, and trading infrastructure. The leading fintech firm can also host websites.

Minimise time to market even further with dozens of attractive and contemporary website designs. Work with an in-house Design and development specialist to customise and align it with your existing or new brand.

Launching a new brand or streamlining your operations? Between 4 and 5 September, iTech Software will be attending Affiliate World Budapest 2025. Contact the team to arrange a meeting in advance.