PAY360 2025 is underway at ExCeL London, continuing the two-day event organized by The Payments Association, which brings together professionals from across the payments ecosystem to explore the trends, technologies, and challenges shaping the future of payments.
On day one, panelists explored topics such as the future of payments in the EU, retail innovation, AI in financial crime, the potential of digital wallets, and blockchain for payments.
Balancing Governance, Security, and Privacy in Data Sharing
During the panel on “Good Governance, Security, Sharing, and Privacy: Can We Have It All?” speakers discussed the impact of the DPDI in the UK and the future of Smart Data.
The session explored the need for an industry-wide data-sharing platform, both domestically and internationally, and whether organizations are sharing enough of the right data to drive meaningful impact.
Additionally, speakers examined how data and analytics are being effectively used to detect fraud and enhance customer protection.
Is Payments Orchestration a Trend or the Future?
During the session on “Demystifying Payments Orchestration,” speakers discussed use cases for resolving legacy issues and reducing outage risks. They explored the rapid growth of payments orchestration and questioned whether it could turn out to be just another trend.
The conversation also addressed how payments orchestration can benefit sectors with lower risks, such as retail, and how it can support the understanding of broader payment trends. Additionally, speakers highlighted how integration can be achieved with minimal cost.
Can Payment Technology Keep Up with the Evolving Mobility Landscape?
During the session on “Racing Ahead: Can Payment Technology Match the Pace of the Mobility Evolution?” speakers discussed the rapidly evolving global mobility landscape and the increasing demand for seamless user experiences. Today's vehicles are just the beginning of a connected transport revolution, with a predicted 100% market adoption by 2035.
Consumers are seeking a single mobility solution with multiple integrated services. The discussion explored whether current payment systems are equipped to meet the seamless travel experiences that users expect today and in the future.
Financial Exclusion for Adults with Learning Disabilities
During the session on “Innovation Challenge Showcase: A Collaboration with Project Nemo,” speakers discussed the new Innovation Challenge Series, a program from Fintech Fringe that fosters innovation partnerships between corporates and startups.
The session highlighted the winners of the first challenge, who are working with Project Nemo to address financial exclusion for adults with learning disabilities.
The speakers also emphasized the untapped potential of the $1.8 trillion accessible payments market, noting that inclusive payment design can drive growth and create transformative impacts for underserved communities.
Global Insights on Financial Systems Infrastructure and Its Impact on the UK
During the session on “The Next Generation of Financial Systems Infrastructure,” speakers discussed global developments and their relevance to the UK.
They explored the current state of interlinked fast payment systems, the policy implications of these advancements, and the need to rethink interoperability to support future growth.
National Payments Vision: Path to a Trusted, Next-Generation Payments Ecosystem
The session on “The National Payments Vision: A Necessary Route to Change?” explored the focus and acceptance of the National Payments Vision (NPV). It examined how governance within the NPV ensures the vision drives change and how the industry has responded to the challenges set by HM Treasury for the Vision Engagement Group.
The discussion also addressed how the work will quickly contribute to creating a trusted, world-leading payments ecosystem powered by next-generation technology.
Global Financial Infrastructure Developments and the Path to Interoperability
In terms of financial infrastructure, global developments are offering important insights for the UK, especially regarding interlinked fast payment systems. The potential policy implications of these systems are worth considering.
Furthermore, the concept of interoperability needs to be reevaluated as the industry evolves, with a focus on how to better connect and streamline systems for future growth.
The Future of Payments: Key Trends, AI, and Big Tech’s Influence
Over the next 24 months, the payments industry is expected to undergo significant changes. Key macro trends, which may vary from region to region, should be closely monitored. On the global stage, cutting-edge payment innovations are being pioneered in various markets, and AI is poised to reshape the future of payments.
Additionally, the role of big tech in financial services is becoming more prominent, raising questions about their influence on the sector's development.
